Privacy Policy

At Comfy Cotswolds Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our property management services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, address.
Tenant Information: Lease agreements, rental history, emergency contacts, background checks.
Financial Information: Bank details, payment history, rent payment status.
Property Information: Ownership documents, maintenance records, inspection reports.
Website Usage Data: IP address, browser type, visit duration, and cookies for website optimization.

2. How We Use Your Information

We use the collected data for the following purposes:

To manage rental properties efficiently
To communicate with tenants, property owners, and service providers
To process rental applications and payments
To comply with legal obligations
To enhance our services and website experience

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

Service providers (e.g., maintenance, legal, and IT support)
Government agencies when required by law
Payment processing services
Background check services with your consent

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and restricted access policies.

5. Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with a relevant data protection authority

6. Cookies and Tracking

Our website may use cookies to enhance user experience. You can control cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on our website with a revised effective date.

9. We are members of the following organisations:

ICO Data Protection scheme. Reg No: ZB894456

Property Redress Scheme. Reg No: PRS051841

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Comfy Cotswolds Ltd.,
info@comfycotswolds.co.uk

07884 000638